Legal & Compliance

Welcome to Our Legal & Compliance Center

At Ollo CRM, transparency and trust are at the heart of everything we do. Whether you're a current customer, prospective client, or privacy-conscious user, this page provides access to all of our core legal documents and policies governing the use of our platform.

Please review the documents below to understand your rights, responsibilities, and how we protect your data. If you have any questions, feel free to reach out to us at [email protected].

📜 Terms of Service

Our Terms of Service define the rules of engagement between you and Pineapple Connect LLC, including account use, billing, and your responsibilities when using Ollo CRM.

🔐 Privacy Policy

Learn how we collect, use, and protect your personal data — and your rights under privacy laws such as GDPR and CCPA/CPRA.

🚫 Acceptable Use Policy

This policy outlines what you can and cannot do with our platform, including important rules about email, SMS, and content usage to ensure a safe and compliant experience for all users.

💸 Refund & Cancellation Policy

Details on how subscription charges work, how to cancel your account, and under what circumstances refunds may be granted.

📄 Data Processing Addendum (DPA)

This agreement supplements our Terms of Service for customers subject to EU/UK GDPR and California privacy laws, clarifying our role and responsibilities as a data processor.

📨 Contact Us

If you have concerns about your data, wish to report a violation, or need to request a signed copy of our Data Processing Addendum, you may contact us at:
📧 [email protected]

Note:

Ollo CRM is a product of Pineapple Connect LLC, a U.S.-based company registered in Wyoming. The platform is built on top of GoHighLevel, a third-party infrastructure provider. Your data is stored securely in accordance with industry standards and data protection regulations.